We mainly focus on Travel Agency Management and then review its associated three contemporary journal articles provided You should identify the key issues/challenges facing this particular hospitality area Travel Agency Management in terms of operations management (800 words), and then provide 400 words personal statement/recommendations on the issues/challenges identified. Total 1,200 words (exclude cover page and references) for this Assessment Task. Please also remember to refer to Rubrics when you work on your paper. attached are some notes and the 3 articles that need to be used below is the rubric mentioned by the teacher Rubric Grading Criteria for Essay question (20% of BX3193 assessment) Criteria Unsatisfactory 0-49% Pass 50 – 64% Credit 65 – 74% Distinction 75 – 84% High distinction 85 – 100% Grade Overview of the Articles Explain the fundamentals of the selected topic and the seamless integration between articles concepts and selected topic. SLO – 1/ CLO – K1; S3 Weight: 20% Produced work which fails to demonstrate a rigorous understanding of knowledge pertaining to the selected topic and integration throughout hospitality operation management. At a minimum identifies and describes the fundamentals of the selected topic and the relationship linkages between article concepts and selected topic. Demonstrates a basic ability to develop and organise topic content in a logical manner underpinned by basic analysis with outcomes that are evidence supported. Exhibits a sound ability to amplify and organise topic content in a logical and concise manner based around critical analysis that is underpinned by unambiguous evidence. Explains advanced topic fundamentals in a critical and accurate manner that demonstrates advanced systems thinking applied to an integrated hospitality operation system. Critical Thinking Compare and contrast the journal articles and identify issues/challenges in the area of selected topic. SLO – 2/CLO – S2; S3 Weight: 30% Demonstrates a lack of critical thinking around the articles’ issues and fails to adequately identify relevant issues/challenges. Demonstrates basic use of relevant research to understand current business issues applicable to selected topic. Applies critical thinking to identify topic related business issues pertaining the articles reviewed. Establishes a sound analytical approach to critical thinking with a diagnosis based around the evidence provided. Establishes a solid analysis/evaluation of the topic related business issues being scrutinised and dissected. Personal statement/recommendations Concise and logical link between the reviewed journal articles and personal statements. SLO – 1; 2/CLO – K1; S2; S3 Weight: 35% Statement is disorganised or unfocussed, resulting in a disjointed or incoherent essay. Provides little or no evidence to support the discussion. Statement is poorly organised and/or focussed, or demonstrates serious problems with coherence or progression of ideas. Demonstrates weak critical thinking, providing inappropriate or insufficient examples, reasons or other supporting evidence. Statement is limited in its organisation or focus, or may demonstrate some lapses in coherence or progression of ideas. Demonstrates some critical thinking, but may do so inconsistently or use inadequate examples, reason or other supporting evidence. Statement is well organised and focussed, demonstrating coherence and progression of ideas. Demonstrates competent critical thinking, using adequate examples, reasons and other supporting evidence. Statement is well organised and clearly focussed, demonstrating clear coherence and smooth progression of ideas. Demonstrates strong critical thinking, generally using appropriate examples, reasons and other supporting evidence. Presentation & Style Convey information clearly and fluently, in high quality written form appropriate for target audiences with correct APA referencing. CLO – S2; S3 Weight: 15% Presented work demonstrates a lack of literacy and rudimentary writing skills. Does not convey specific meaning to readers. Uses a basic understanding of language that conveys ideas with a number of discrepancies pertaining to grammar and/or referencing. Incorporates appropriate language that generally conveys meaning to readers. Writing may include some errors in grammar and/or referencing. Employs appropriate language and accepted principles of English and APA citation. Communicates clearly and concisely with minimal errors. Presented work is expressed coherently and concisely with zero English and/or referencing errors. Total /100% Essay Question Report Mark / 20%
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