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The QI Plan Competency Assignments | Online Homework Help

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  • Describe different quality methods within healthcare.
  • Explain the basic models of quality improvement in healthcare.
  • Evaluate the role and importance of patient satisfaction.
  • Evaluate the role and importance of the patient experience.
  • Apply statistics to different quality methods in healthcare.
  • Apply quality improvement methods.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

  • Emergency room services
  • Intensive care
  • Surgical care
  • Obstetrics
  • Diagnostic services
  • Some rehabilitation therapies
  • Inpatient pharmacy services
  • Geriatric services
  • Consumer physician referral services

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Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.

Scenario Continued

You have been asked to present a narrated visual report for the CEO and Board of Directors on a video conference call to share your major findings and to discuss recommendations.

Competencies:

  • Describe different quality methods within healthcare (2 examples)
  • Explain the basic models of quality improvement in healthcare. (2 examples)
  • Evaluate the role and importance of patient satisfaction. (2 examples)
  • Evaluate the role and importance of the patient experience. (2 examples)
  • Apply statistics to different quality methods in healthcare. (2 examples)
  • Apply quality improvement methods. (2 examples)

Instructions

Your report should include the following:

  • Types of measurements that will be used.
  • The overall design of the survey.
  • Identifies who will lead the QI task force.
  • Identifies who should be on the task force.
  • Suggestions for implementing the results of the survey.

APA format

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