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Teddy Oliver
(712) 330-8700
teddyoliver@gmail.com
OBJECTIVE
To obtain a job in Management Information Systems field
EDUCATION
University of Houston-Downtown, Davies College of Business, Houston, Tx
Bachelor of Business Administration in Management Information Systems, 08/2019
Cumulative GPA: 3.0
- Financing 70% of educational expenses through continuous employment
Honours AND AWARDS
Won UHD IT Scholarship for providing excellent service as a user support assistant 2019
Texas Public Education Grant for Non-Residents $2,500 2018-2019
Gator Grit Grant $1,500 2018-2019
RELEVANT COURSEWORK
MIS 3330 – Programming and Application Development, MIS 3317 – Information Systems Infrastructure, MIS 3318 – Enterprise Systems using SAP, MIS 3305 – Business Analysis & Processes, MIS 4310 – Information Systems Project Management
RELATED WORK EXPERIENCE
Information Technology User Support Specialist Assistant November 2017 – Present
University of Houston-Downtown, Houston Texas
- Troubleshoot and maintain security in a Windows 7 and Windows 10 environment
- Utilize Deep Freeze security to thaw and update 500+ computer systems
- Create and assign tickets to IT technicians in different departments using the FootPrints Service
- Upgraded operating systems using Microsoft Deployment kit
- Perform Software installations and PC imaging
- Set up manual connections and IP configuration to ensure efficient wireless connectivity
- Collaborated in a team of 6 to install and deploy antivirus on 500+ computers
- Performed troubleshoot procedures on projector and printers
ACTIVITIES
Member of UHD Association of Information Technology Professionals January 2018 – Present
Volunteered work for Houston Food Bank, a nonprofit organization 2017
SKILLS
Proficient in Microsoft Excel, Word, PowerPoint, Outlook, Visio and Access
Experience with SAP, HTML, Node JavaScript
Language: Fluent in English and Portuguese