fbpx

Interview Pacific Palms Resort In CA | Online Assignment Help

1.The paper should begin with the description/summary of the property. It should then merge into the interview of the Manager. Then proceed to the group suggestions: What was your opinion of the property? Who do you think their competition is? How would you improve revenue? How would you improve service? It should end with what the group, as a whole, found to be the most learned part of the experience and why

Don't use plagiarized sources. Get Your Assignment on
Interview Pacific Palms Resort In CA | Online Assignment Help
Just from $13/Page
Order Now

2. Using the essay that I posted to add the content I gave you in the voice video.

3.Add 1-2 pages that’s be fine.

Here’s attached word and voice file.

On touring pacific palm resort, I found that its one of the well known resort in Southern California. Its 650 acres. The resort has fabulous fireside dining overlooking celebration lake, current spa and fitness center, and a legendary industry Hills Golf Club featuring The Ike and the Babe championship courses. In addition, the hotel has 292 guestrooms and suites which are beautifully appointed and spacious, equipped with balconies and fine interior furnishings with complementary coffee and WIFI. Also, there is nearby four main airports and interstate who makes going there a breeze to enjoy the, the red restaurant and Bar, and the Cima Restaurant.

Rooms in the pacific Palm resort are equipped with continental breakfast and afternoon refreshment in the Executive Lounge accompanied by a voucher for a couple of drinks. Also, the floor ceiling windows and balcony with mountain views with free Wi-Fi. Within the rooms there are 40-inch flat screen TV and user-friendly workstation ergonomic chairs.

According to the company’s management people get to know how to multi-task, communicate and relate freely throughout in the resort. John Semcken being a senior Vice President in this resort is one of the owners of the same. The hardest bit of it is to balance full time working hours while you’re a full time student participating as a part time worker. The management leads with fear instead of through positive encouragement. Once an error is done by any of the employees, they are called in front of their own team, which sounds humiliating and an embarrassment to the employees. In this company, advancement is a big problem since the managers has been there for decades. Also I found that job turnover is a consistent issue though the problem is not acknowledged.

In every hotel industry room’s division manager holds a senior position since they are responsible for overseeing both front office and operations undertaken in housekeeping of the resort. According to the room’s division manager I interviewed, his workday in the front office management included works in reception, switchboards, reservations, concierge and night auditor. On the side of housekeeping department, he is engaged in laundry, linen, cleaning of the rooms any other public location within the resort. He felt that his most important aspect of his job position is to be able to oversee, monitor, manage and report on the above mentioned essential departments within the resort. It’s his duty to ensure that the standards and quality of the resort is maintained as required by the guests. Also, he deals with complaints launched by the guests and ensures their comfort and safety for all who visit the resort.

Within this resort, despite the advantages gained by visitors, there is also strength and weakness that is felt by the workers. The management is very tough on workers and hence job turnover has been a big problem to this property. In addition, workers are paid poorly compared to the number of hours they work. The Rooms Division Manager affirmed that he cannot advice a student to wish to be in the industry. The environment may not favor students due to time compatibility and the management strictness. He added that he had been in the same position for decades serving in the same industry. Therefore, this means that leadership is an issue in the property. However, sometimes the workers feels humiliated when they do mistakes by being called in front of their co-workers, they are allowed to learn how to multi-task while interacting freely with each other.

Furthermore, the Rooms Division manager added that during his service there unforgettable service experience. Despite room’s division manager being his position, he leads with fear rather than leading via positive enforcement. Also, the rate of job turnover has not been of good image to the leaders since they are aware it’s due to the poor salaries the resort offer. Therefore, if money was no object, in regard to the manager, he would reform the management within the property to ensure at least employees are retained. Also he wished that rewarding strategies could be implemented to motivate the employees for them to feel appreciated for their effort in the hotel.

My opinion to the company was that the leaders who have been in position for a long period should retire. This will allow young youths to lead since they would ensure employees are not humiliated in front of their co-workers hence eradicating the rate of job turnover in the resort. Therefore, with these reforms the resort’s image will be appealing and many students who wish to work in such industry may send their applications. Also, such changes will directly impact the services and maybe, revenue earned from the resort will increase.

In conclusion, on interviewing the managers, I realized that the company’s competitors is any other resort that pays their employees well, that changes management by alternating them in different positions. Also, its competitors are the companies that retain employees and also absorb those who leave Pacific Palm Resort. The Resort’s main experienced group is diploma holder since the managers are of diploma level.

 

References

Rate, R., & Date. C.O. (2000). General Meeting Information.

online assignment help

 

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
$0.00
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Homework Writing Services
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
Testimonials
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Ethics
Good Job!
Customer 454777, July 8th, 2020
Military
very good job
Customer 456821, August 3rd, 2022
SEO
you captured my imagination. good copy writing skills
Customer 452441, June 17th, 2022
Finance/Acc related
Good work.
Customer 460073, July 9th, 2022
Transportation & Logistics
The revisions needed were done in time. The paper was informative
Customer 463473, October 31st, 2022
Classic English Literature
Impeccable analysis.
Customer 462731, April 18th, 2022
Other
Outstanding.
Customer 462823, April 7th, 2022
English 101
Good one.
Customer 453625, May 25th, 2022
Management
The quality was well done, however, the timing wasn't up to par.
Customer 454747, June 27th, 2020
Leadership Studies
Thanks! Looks Great!
Customer 453375, December 4th, 2021
Computer science
Didn't find until the last minute that I needed to pay extra money for an extra page, which caused my stuff to be turned in late...
Customer 452515, March 25th, 2020
Technology
Good job after revision. Make Grammarly your tool.
Customer 462769, March 29th, 2022
11,595
Customer reviews in total
96%
Current satisfaction rate
3 pages
Average paper length
37%
Customers referred by a friend
OUR GIFT TO YOU
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat