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Internal Operations
Based on the course materials and activities, as well as your own experience, respond to the following:
· Describe the implications of operations improvement for international operations and how these differ from domestic applications.
· Analyze the potential differences between the operations improvement process for the service and the manufacturing sectors, both internationally and domestically.
· Describe how ISO certification might affect the operations improvement process in the international and domestic realm.
Resources
Discussion Participation Scoring Guide
Internal Operations
Based on the course materials and activities, as well as your own experience, respond to the following:
· Describe the implications of operations improvement for international operations and how these differ from domestic applications.
· Analyze the potential differences between the operations improvement process for the service and the manufacturing sectors, both internationally and domestically.
· Describe how ISO certification might affect the operations improvement process in the international and domestic realm.
Resources
· Discussion Participation Scoring Guide.
Studies
Audiovisual Media
Use the Internet to complete the following:
· Listen to Kevin Fong’s 2016 audio podcast from BBC World Service, “Going Lean: Health and the Toyota Way” | Transcript.