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I need software technical document for a business called Bobs cycle shop .

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with points covering in the document attached

ISEM 500: Project 2 — Developing a Technical Plan

(100 Points)


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Organization: Team  of 3 or 4

How to Get a Good Grade – A Checklist

  • Read the project description yourself very carefully. Not reading the project description and listening to “seniors”  can be very dangerous to your health (problem statements are changed subtly).
  • Read the attachments carefully, they provide helpful hints and information for the project
  • Please listen to the voice annotated discussions on the project. They answer many questions
  • Slide decks, especially diagrams, must include annotations and explanations
  • Clearly specify the references used
  • Provide full names (first and last mandatory) of all team members on the first slide
  • Include the effort (percentage contribution) of the team members .
  • Do not submit multiple files. Each team must submit one deliverable file (zip your multiple files into one, if needed)
  • Most Important: make sure that you have answered all questions in the deliverable


Organization: Team of 3 or 4

Your initial plan developed in Project1 has been accepted as a starting point. Now ou have to develop a detailed plan that can be actually implemented. Your deliverable (about 20-30 ppt annotated slides)  that show the following information:

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Deliverable A (30 Points) – Applications Plan

  • Long Range Plan (20 Points): Now create the next  3 year and 5 year view of BP and EAPs  that takes into account the strategy developed earlier.  Your   initial number of BPs may stay the same, increase due to new business activities, or reduce due to house cleaning (your choice). Also, most EAPs are currently available as ERP (Enterprise Resource Planning) packages.  Evaluate and select some ERPs in terms of the BPs they automate. Your analysis should be shown as an Application Matrix (BPs as rows and ERPs as columns). This matrix, an expansion of the one developed in Project1, should show which ERP packages (indicate the actual commercial packages, e.g., Peoplesoft HR) cover what  BPs. For ERP package, give one-two line description showing type of application (e.g., Transaction Processing, Decision Support, Executive Support Systems,,,), and how specifically it will help the company  (cost reduction, increase in sale, efficient operation, other).  Remember that not all BPs have to be automated.  Automation increases cost (do a rough cost-benefit analysis of any 5 BPs to get an idea).
  • Mobile App Strategy (10 Points): You attended a conference on Mobile Apps that claimed “ Mobile Apps Can Do Everything”. To prove this claim right or wrong, redraw your Long Range Planning Matrix  but use Mobile Apps from Android, IPhone or other suppliers to determine if you can support your entire business with Mobile Apps. Give your conclusions in two sentences (max).


Deliverable B (30 Points) — Technology Plan

Finalize application software and the IT infrastructure to develop an IT plan that is detailed enough so that the management knows all information technology components needed for the next 2-5 years. Specifically, the IT Plan should include the following (each bullet item carries the same points):

  • The computer platforms that show the computers and system software (e.g., operating system) that will be used in the company.
  • Your strategy for cloud computing with 2-3 reasons for why or why not.
  • A conceptual model of databases that will be used in the company. You should list 5 major database tables to be used by the company, their contents (e.g., list of fields) and interrelationships (ER diagram).
  • List 10 database queries (first in English and then in SQL) that the company will use most commonly with these databases.
  • One example of how your database will support business intelligence
  • Possible use of a data warehouse and Big Data for your company. How do they  differ from your database?
  • The network (LAN, WAN, wireless) that will interconnect the computers.
  • The Web technologies for your company and your strategy for using HTML5 and IoT (Internet of things)
  • An overall IT architecture diagram that includes Internet and web technologies, the computers, the databases, and the applications (where do they reside and how they are interconnected).  This diagram should put all the pieces together and show how they are interconnected and accessed.
  • A very rough cost estimate of the overall plan (rounded off to $10k)


Deliverable C (30 Points) Hands-On Experiments

  • Entrepreneurship Portals (10 Points): Your shareholders believe that very good “portals for entrepreneurs” are becoming available that can be extremely useful to your company in making decisions and handling different situations as you go along. The Geza portal in the SPACE Site ( is an example. Review Geza and identify 5 features that you feel could be of value to your company. Can you find one more portal for entrepreneurs.
  • Business Planning Games (20 Points). Play the following Planning Games available on the Space site and determine what value they provide to this project (we are adding new games to this section).

o   Business Strategic Planning Game. Please play it again but this time use it to display  some business patterns and learn about them. For example, display the Healthcare business patterns by selecting a company in the Healthcare sector and browse through the Healthcare Patterns  .

o   ICT Planning Game: Please play it to learn about ICTs needed to support business planning

In addition, surf the net and find 2-3 business planning games that are relevant to Project2. Each team member must show the following information (the members not showing this info will get a zero on this part):

o   Name of the team member plus the SPACE Login ID used to run the games (just show a screen shot with your login id for any game)

o   Games used and the key results plus lessons learned (you don’t need to show screen shots)

Deliverable D: Reference Materials and Annotations Used (10 Points)

  • The slide deck must be properly annotated (by using Powerpoint Notes) that explain the diagrams and also the key ideas presented (5 points). In addition, a References slide must be included to list the materials that were used to develop this solution. This must include the following:
    • Specific names of case studies from the text that were helpful in this assignment
    • Specific topics in the text (chapter, section) that were helpful in this assignment
    • Outside materials (give specific links) on the Net that were helpful in this assignment

Important Guidelines and Suggestions

  • (Umar, Chapter 5 and 6) will help you with ERPs and Mobile Apps
  • (Laudon and Laudon, Chapters 5 to 7) will help you with the IT Plan.  Attachment A shows important guidelines and suggestions for technology selection and architectures
  • Please review Attachments A for additional information about technology plans and configurations
  • Use web as a resource for additional information. Many Websites have great deal of information about ERP systems. Please, look at some vendor sites (e.g., SAP, Oracle-PeopleSoft, Microsoft-Great Plains) to develop a conceptual model of the system you have chosen.


  • You should use lessons learned and insights gained from case studies in the text  Chapter (plus other sources) to produce a first rate deliverable. In particular, use the examples of successful companies such as Dell, Walmart, Amazon and UPS to help this company. Exhibit1 shows some common sources of additional information
  • Your grade will depend on clarity of report, use of knowledge acquired (classroom discussions, case studies, external sources used, and references of the sources used).

 ATTACHMENT A: Suggestions and Guidelines for Technology Selection

The technology solution, as mentioned above, should be presented as a technical vision that shows how all the hardware/software components, databases, networks, and web technologies will be used to support the business strategy. Specifically, you should show the following:

  • A conceptual model of databases that will be used in the company. You should list 5 major database tables to be used by the company.
  • The computer platforms that show the computers and system software (e.g., operating system) that will be used in the company.
  • The network (LAN, WAN, wireless) that will interconnect the computers with very rough costs.
  • An IT architecture diagram, such as shown in Figure 2, should be included to show all the pieces. The Internet and web technologies, the computers, the databases, and the applications (where do they reside and how they are interconnected). You can use this diagram as a “technology pattern” for your company and modify it to show all the pieces together and to illustrate how they are interconnected and accessed.


Figure 2: Example of a Technical Architecture for a Small Company

While making the technology selection, please keep the following information in mind:

  • The company does not want to spend more than $500K on IT (information Technology). The management can be convinced to spend $100K more with justification.
  • The company has set aside $200K for IT infrastructure (computing hardware, software) and wants to spend more money on applications because they give business value – target is about $300K
  • Each application for this size shop costs around $10K (if you can find cheaper, great). The company wants you to help choose the applications that will be crucial to its success.
  • You can spend lot more money on IT but you have to help get the extra money from VCs.



Exhibit1: Case Studies, Examples and  News


Main sources are:



·   — interesting section on Deep Dive


·   Cio magazine  —







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