In the hospitality industry, it is typical for a manager to be expected to analyze the profit and loss or operating statement on a MONTHLY BASIS and to explain variations from the budget or from the previous year-both positive and/or negative.
2. The most commonly used measurement of business success is?
a. Probability and cash flow
b. Employee satisfaction
c. Customer satisfaction
d. All of the above are commonly used measurements of business success.
3. In the process of benchmarking for a variable expense (such as payroll) the typical metrics used are “Total Dollars” and “Dollars per Available Room.”
b. False. Get Finance Help Today