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Summary

According to Mohapatra (2013), Internet commerce has been expressed through different examples such as electronic ticketing. The goal of electronic ticketing is to facilitate reservation or purchase of tickets online making it a convenient and accessible process. This paper will particularly address the online cinema booking where the services may be purchased from any region provided that that is the existence of an Internet connection. This project will involve the printing of tickets by the system from the computer during purchasing by the client where the sale will automatically be recorded and the stocks of the ticket will automatically be updated. The tickets will be purchased from the website that will give information about the ticket, buying information and service of reservation. Through this online ticket purchasing, efficient and useful services are going to be easily provided to customers thereby increasing sales. This online ticket purchasing will be convenient in the sense that, its availability will be assured regardless of the geographical location. It will also initiate purchasing decision making since relevant information is provided alongside the service.

Introduction

One of the most known cultural activities that impact the economic, cultural and social phenomena in our societies is cinema going.  Through cinemas, collective memory is preserved through cultural and social practices, which act as a landmark for many people. Over the first few years, the efforts of ticket sales management have not been effective and therefore the movie industry has been seen to backslide. This has been as a result of the manual ticketing system, which has seemed to be inefficient and expensive in the long run from the fact that stock taking has been very difficult as well as ticket sales tracking which has resulted in poor revenue generation. If the management of ticket sales will not be effectively addressed, then the cinema industry will end up coming to an end. For this reason, I have been pushed to write this project proposal for an automated ticket system. This system will enable the printing of tickets from the computer when a customer will be purchasing. The computer will automatically record the sale and the stocks of the tickets will automatically be updated.

Scope

Since there are no online systems for the purchase of cinema tickets, this project is purposed at designing and developing an online system of cinema ticket purchasing aiming at providing a convenient service to clients.

Objectives

The main purpose of this online purchasing system will be providing a convenient means in which clients can purchase cinema tickets online. Customers will be able to watch a preview of the movie they would want to buy and they will be able to receive an SMS notification upon the ticket purchase.

Goals

The goals of this project will be;

• Increasing revenue for the cinema industry
• Providing convenient service to clients
• Provision of mobile money payment alternative, which does not exist with the current systems.

Project Structure

I will structure the online cinema ticket purchasing in such a way that, the customer wishing to purchase a ticket will first login if they are registered and if not registered they will need to fill details such as email id, password, username, and contact. After registering, the system will redirect the customer to a frame in which he/she has to select the city and where the movie posters will have an information button, which upon clicking the movie description and release date will be shown. Upon clicking the movie button, the client will be redirected to a new frame, which indicates the available tickets in various theaters in the city selected by the customer. After clicking the show timing button, the client will be directed to the theatre frame where the left tickets are indicated and upon choosing a ticket, the client will click on the confirm button. Upon clicking the confirm button, a payment panel is shown where the client will enter the debit card or credit card details and the cardholder name (Hang, 2011)

Customers and Stakeholders

The key customers of this project will be individuals who get pleasure in watching movies and cinemas. Through this project, clients will be able to conveniently purchase online cinema tickets. When convenient services will be provided through the online purchase system of cinema tickets, the customers will impact this project in that they will promote the cinema on the Internet and increase revenue for the cinema industry.

Other stakeholders of this project will be the online cinema ticket providers and business organizations. The role of the service providers will be to give convenient services to customers as well as making sure that the system is maintained and data is updated. As the service providers give convenient services to the customers, they improve the public image and encourage return clients. On the other hand, business organizations will have an opportunity of advertising their products on the website and by so doing, the website will attain popularity.

Conclusion

According to Collins (2003), global competence for theatres and cinemas with other entertainment and service providers needs the modernization of the manual systems by using a computer. Implementation of Internet ticket system will make it convenient for booking and paying tickets by clients in the comfort of their geographical regions.

References

Collins, T. (2003). How Theatre Managers Manage. The Scarecrow Press, Inc

Hang, B. (2011). Design and Implementation of Cinema Online Booking System. In 2011 International Symposium on Computer Science and Society (pp. 196-199). IEEE.

Mohapatra, S. (2013). E-commerce Strategy. In E-Commerce Strategy (pp. 155-171). Springer, Boston, MA.