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GUIDE TO WRITTEN CASE ANALYSIS BUSINESS CASES 1. Dissect the case, studying the contents several times. 2. Distinguish between evidence and opinion. 3. Devote considerable thought to human sensitivities, personal aspirations, and positions of power. 4. Deploy practical creativity at every stage of case analysis. 5. Determine objectives which are actionable, testable, and reasonable. 6. Define the “real” problem(s). 7. Don’t copy lengthy data or facts from the case. 8. Dig for additional information. 9. Develop practical alternatives. 10. Don’t evade needed action by recommending “research”. 11. Decide what to do. BE SPECIFIC!!! 12. Demonstrate that the decision will lead to attaining the objectives. (This justification of the decision is the most important part of the analysis.) 13. Delineate future consequences, including problems arising from the solution. (Where appropriate) In your analysis don’t forget that this is a class in Organizational Behavior. As you read the case think about what factors in individual behavior, group behavior, and organization-based are present. Consider personality, perception, motivation and satisfaction, as well as problem solving styles. What elements of group dynamics are in place? What part does leadership play? Is there information in the case that would call attention to communication at the interpersonal and organizational level? What about conflict handling strategies? Does the case information provide insight into the corporate culture? Are power and political behavior present? How is the organization designed and what do specific jobs in that organization look like and how is this affecting behavior? Apply the material you have been reading and we’ve been discussing!!!