Cross-Cultural Communication Needs
Write a 8 pages paper on cross-cultural communication needs. Good communication skill successfully sends a clear message by way of oral, written or non–verbal method. It avoids any kind of confusion among followers. Confusion can lead to less productivity and conflict among team members. Communication not just means sharing information, but also good listening and writing skills. These are also part of communication. Listening to the followers can help to actively manage any difficulty which may arise in an organization. A leader can understand the requirements of followers and thus effectively lead them by fulfilling their needs. If the followers realize that their words are provided with due attention by the leader, they will be likely to communicate more efficiently. As a consequence, the leader-follower relationship will become strong (Mayfield & Mayfield, “The Role of Leader-Follower Relationships in Leader Communication”).
There are certain techniques for communicating with followers. The manners, gestures, and verbal impressions always matter on the personality of a leader. A casual communication can lead to bad impression about leadership and thus, a serious expression is needed while making a statement towards the followers. The anger or the satisfaction can be communicated by the non-verbal actions and these are very effective for maintaining an operative association between the leader and the follower (Mayfield & Mayfield, “The Role of Leader-Follower Relationships in Leader Communication”). Proper leader behavior is required to support a leader-follower relationship. Communication ensues in the framework of a certain leader-follower relationship. It is not an autonomous procedure of transmission of information. Poor manners can counteract good communication.
Communication will be ineffective without positive leader-follower relationship. The behavior of a leader can facilitate communication. In an organization, a leader must be nominated on the basis of communication abilities and relationship-building talents. In simple words, the only conversation is insufficient. the leader should also be capable of keeping the communication real and express encouraging behavior towards follower. Deprived behavior is regarded as a hindrance in communication (Mayfield & Mayfield, “The Role of Leader-Follower Relationships in Leader Communication”). Evaluation Of Own Communication As communication is a cooperative procedure, the evaluation must consider the decision of trained evaluator along with the impression of followers who are involved in the communication process. It comprises of self-report of the leader being evaluated.
The evaluation of communication must be able to differentiate with talking and listening from interpretation and writing skills. Though a major part of the evaluation is in the form of verbal communication, it also contains the interpretation and writing ability. The technique of evaluation must be reliable with the measurement of communication. The leadership communication can be evaluated by actual performance in the collective atmosphere. The tools for evaluating communication must define the level of proficiency. It must be able to clearly recognize the responses (National Communication Association, “Criteria for Oral Assessment” .Communication is highly reliant on the situational aspects. There are several techniques for evaluating communication.