Challenges and Security Issues
Create a thesis and an outline on Challenges and security issues.
Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required. Therefore, the organization failed to follow the standards laid down in testing the product before releasing it to the market. That led to the software problem. Laudon (2011) says that in regard to technology, MacAfee’s system failed to detect possible dangers the product was posing to consumers using the Windows XP and Service Pack 3, which was widely used in desktop PC configuration. In this case, technological factors played a significant role in MacAfee’s software problem.
Question 2 MacAfee lost a significant number of its customers as a result of the software problem. Actually, the company lost the loyalty of its key clients after their computers crushed as a result of antivirus updates. According to Laudon (2011), the company lost most of its customers as a result of management’s sluggish response to the crisis, and the company’s initial effort to ignore the issue’s impact to the consumers. MacAfee’s reputation in the corporate business environment was dented as a result of its misleading reaction to the technical hitches on its systems. On the other hand, consumers’ businesses were affected as a result of their computers being crippled. According to Laudon (2011), this slowed down the normal operation of consumers’ businesses. hence leading to loses and idle time in labor.