Crisis Communication Techniques

For this assignment, you will need to choose which crisis communication techniques you would use at different points of time in two different scenarios.

Don't use plagiarized sources. Get Your Assignment on
Crisis Communication Techniques
Just from $13/Page
Order Now

Scenario One
You are working as a Department of Children and Families (DCF) counselor, and you are meeting with a young, single mother at the DCF office. The mother is present with a close female friend, and you, as the DCF caseworker, must deliver a custody order from the family court. The mother has been deemed temporarily unfit to care for her daughter, who is two years old. As the meeting begins, the mother is seated in a chair, holding her daughter. The mother thought the meeting was a regular monthly meeting and does not know that she is about to lose custody of her daughter. You tell the mother about the custody order stating, “I am sorry about this, but this is the best for your daughter, and you, right now.” The mother begins to cry loudly and is refusing to let go of her daughter.

At this point, what crisis communication technique would you use to immediately handle the situation, and why?
An hour has passed; the mother still will not comply.

You now need to change your choice of crisis communication technique to handle the situation. What crisis communication technique would you use now, and why?
Scenario Two
A security officer (SO) at a local power plant responds to a report of a small group of protestors at the main gate to the property. The SO observes five demonstrators with signs demanding cleaner plant emissions, and they want to deliver a letter to the president of the power company. When asked, they state they will not leave until they deliver the letter. The ages of the demonstrators range from 65 to 80 years old. The SO advises the group, “You are trespassing on private property. I have called the police, and you will be subject to arrest if you do not leave.” The group responds loudly, “Hell no, we won’t go!” When the police arrive, the group is again told to leave. In response, they begin to blow bubbles at the officers.Crisis Communication Techniques

Acting in the role of the police officer, what crisis communication technique would you use in this situation, and why?
Specifically, the following rubric criteria must be addressed:
Identify a crisis communication technique to immediately handle the situation in Scenario One.
Provide a rationale for the identified technique to immediately handle the situation in Scenario One.
Identify a new crisis communication technique for Scenario One.
Provide a rationale for the new crisis communication technique for Scenario One.
Identify a crisis communication technique for Scenario Two.
Provide a rationale for the identified technique in Scenario Two.
Guidelines for Submission
This assignment must be completed in a written format. Any references must be cited in APA format.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Homework Writing Services
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Thank you for doing a great job. I really am glad that you did not use someones else work like the first person who did this did. Awesome job. Because of this I will continue to use this site!
Customer 454345, June 2nd, 2020
English 101
thank you for your professional work
Customer 454759, July 1st, 2020
Home Repair & Home Maintenance
Well researched paper
Customer 463473, November 4th, 2022
Customer 462457, April 29th, 2022
Business and administrative studies
Outstanding work!!
Customer 460073, August 4th, 2022
English 101
Customer 460641, April 13th, 2022
ASCI 491: Operational Applications in Aeronautics
Excellent progression.
Customer 457731, April 21st, 2022
Customer 452441, April 3rd, 2022
Leadership Studies
Good work. Ensure you proofread before submitting.
Customer 462327, June 1st, 2022
Paper was received on time but the revision was late. This was worth the wait as the revision helped me better understand the topic more. Thanks!
Customer 454145, April 12th, 2020
Leadership Studies
It was really well written!
Customer 453975, February 28th, 2020
Properly format papers in the instructed style and always use Grammarly.
Customer 458101, April 10th, 2022
Customer reviews in total
Current satisfaction rate
3 pages
Average paper length
Customers referred by a friend
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat